I’m having trouble logging in for a telehealth appointment and experiencing technical difficulties, what should I do? December 27, 2019 19:27 Updated If you’re having any trouble, please contact our Customer Support team at firstname.lastname@example.org anytime, or at 1-877-441-0121, Monday–Friday, 8 a.m.-5 p.m. CT. Related articles How does my activity within the Sanvello app contribute to my telehealth appointments? How does Sanvello's telehealth services differ from Sanvello for Clinicians? What telehealth services does Sanvello offer? Am I required to download a program to my computer or app on my phone in order to participate in a telehealth appointment? What is required to join my telehealth appointment?