I’m having trouble logging in for a telehealth appointment and experiencing technical difficulties, what should I do? Kristina Smith December 27, 2019 19:27 Updated Follow If you’re having any trouble, please contact our Customer Support team at firstname.lastname@example.org anytime, or at 1-877-441-0121, Monday–Friday, 8 a.m.-5 p.m. CT. Related articles I’ve scheduled a telehealth appointment and need to reschedule; how do I do that? Do I need to have a camera so my therapist or psychiatrist can see me, or do I just need to be able to view the video? What are the device or connectivity requirements for telehealth appointments? What is required to join my telehealth appointment? Comments 0 comments Please sign in to leave a comment.